Privacy Policy
Your privacy and security are very important to us. In this policy we describe how we collect and use personal information when you use our services, including our platforms and the website. If you are one of our customers, you should read this policy in conjunction with our General Terms and Conditions.
Legal basis
PARSENS EURL is responsible for data protection. If we collect information about our customers or visitors to our website, we are in accordance with the data protection laws of the European Union (“EU”) and in particular with the data protection regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (hereinafter “GDPR”) and qualified as “data controller”. This means that we are responsible for deciding how we store and use personal information about our customers. All references in this policy to “PARSENS”, “we”, “us” or “our” should be interpreted accordingly and refer to PARSENS.
Data access
In order to be able to offer you the best possible experience on our website, we need to collect and process certain information. These access data are evaluated exclusively for the purpose of ensuring trouble-free operation of the site and improving our offer. According to Article 6, Paragraph 1, letter f of GDPR to safeguard our predominantly legitimate interests in the correct presentation of our offer.
Depending on your use of the services, this may include:
Contacting us using the registration form (or by email): If you send us inquiries, questions or comments, we will record your name, your email address and your message. We use this data exclusively in connection with answering the questions or inquiries put to us.
User data: When you visit our website, we collect: the website from which you visited us, the pages on our website that you visit, information on page interaction (e.g. scrolling, clicking and moving the mouse), the date and time duration of your visit, your anonymized IP address, information about the device type, the operating system, the language, the country you are in and the type of web browser you used during your visit.
Cookies: We only use essential cookies to ensure the functionality of our website. These cookies are not subject to the consent of the visitor to our website through a so-called cookie banner. You can find more information under point “Cookie Policy”.
Opening a customer account: When a customer account is opened in our IT system, you may be asked to provide us with information such as your name, your e-mail address, your address and details about your organization. We will only use this information to provide you with the service for which you have registered.
Use of data
In order to ensure the proper functioning and the implementation of continuous improvement measures for this website in accordance with Article 6 Paragraph 1, letter b of GDPR, we use the services of other carefully selected and trustworthy external service providers for certain technical data processing and/or service offers. These service providers meet high data protection and security standards. We only pass on information to them that is necessary for the services offered and contractually oblige them to treat all information we give confidentially and to process personal data only in accordance with our instructions.
Under no circumstances do we sell, share or rent your contacts to third parties or use them for purposes or services other than those stated in this policy.
We work with the following external service providers for hosting, communication and analysis services:
Hosting services: We host this website and operate the platform through O2Switch. O2Switch belongs to the French company group Zohey SAS based in Clermond-Ferrand, France.
Newsletters: We send our newsletters with the help of the French email service provider “Acymailing”. Acymailing does not collect or save any transmitted data. The data is stored on our website and is not accessible to third parties. Acymailing is a brand of the French company Acyba based in Lyon, France.
Calendly: An automated meeting scheduling software. This software allows us to arrange customer appointments (telephone or video conferences) in a simple and uncomplicated manner. Calendly is based in Atlanta, USA.
Calendly does not store your data on an external server. You can find more information on data security at: https://calendly.com/pages/security
ZOOM: A video conferencing software. This software allows us to hold video conferences and online meetings with our customers and suppliers in a simple and uncomplicated way. ZOOM is an American company based in San José, California, USA.
We use the ZOOM software with the help of our user account in accordance with the European data protection guidelines and the latest security standards.
However, we would like to point out that ZOOM can also automatically collect personal data (e.g. your IP address) by setting cookies, which are usually transmitted to a ZOOM server in Europe (selected server location) and there for can be stored for a certain period of time. It is therefore advisable to object to this tracking before using the ZOOM software and to use the latest version. As the provider of the website, we have no knowledge of the content of the data transmitted or of its use by ZOOM. For the data protection declaration of the ZOOM service, visit the following link: https://explore.zoom.us/privacy
Statistics and audience measurements: The analysis program used on this website is Matomo Analytics (formerly Piwik). It is one of the few tracking analysis software that has been approved by the French data protection authority CNIL and is also compliant with the European General Data Protection Regulation “GDPR” when configured accordingly.
By using the “PrivacyManager” plug-in, the IP address of the visitor to this website is automatically anonymized. The data collected will not be used by Matomo for any purpose other than analysis purposes. This audience measurement helps us to better identify the topics that interest you and to design the website accordingly. The visitor is not personally identified and is tracked via various websites (“tracking”).
Matomo has also configured its “fingerprinting” mechanisms (digital fingerprints) in such a way that the fingerprints change daily for each visitor, which means that no visitor is tracked within the same website for days and no user profiles can be created if cookies are deactivated.
Matomo enables the secure storage of data on our servers. Thanks to secure access, we have full control over the data collected. These are securely stored in our system for the necessary duration in accordance with legal requirements. No target group or visitor information is passed on to third-party services. IP addresses are anonymized and you can deactivate Matomo tracking by setting your browser so that it is not tracked.
Future data collection and storage can be contradicted at any time with immediate effect.
More information about Matomo and the handling of your data:
https://fr.matomo.org/privacy-policy/
Disable tracking of the website “Do not track me”
The tracking status of your browser:
Contact usCookies Policy
We only use essential cookies to ensure the functionality of our website. These are small data and text files that are placed on your device by websites or applications you have visited.
They help make the website usable by activating basic functions such as page navigation and access to secure areas of the website.
This type of cookie can be used to protect and speed up our website by automatically optimizing the provision of our content.
These cookies do not correspond to any user ID in our web application and the cookies do not store any personally identifiable information.
We recommend that you do not deactivate these cookies.
You can deactivate or restrict the transmission of cookies by changing the settings of your web browser. Cookies that have already been saved can be deleted at any time.
If you set your browser to block or alert you about these cookies, please note that some parts of the website may not work.
Obligations to retain personal data
We will keep your data for as long as your customer account is active with us and as required for the provision of the services or as otherwise specified in this policy. We will also retain and use this information if necessary for the purposes set out in this policy and to the extent necessary to fulfill our legal obligations, resolve disputes, enforce our agreements and protect Parsens legal rights.
Social Media Policy
We use social media as well as platforms to inform our customers and interested parties about new products, services and current promotions.
Therefore, there are links to social networks and platforms such as Pinterest, LinkedIn, Facebook, Instagram and Youtube on our website.
The following additional information about data collection when using social media platforms can be found below:
LINKEDIN
Our website uses functions of the LinkedIn network – LinkedIn Corporation, 2029 Stierlin Court, Mountain View, CA 94043, USA -. Each time you visit one of our pages that contains LinkedIn functions, a connection to the LinkedIn servers is established. LinkedIn is informed that you have visited our website with your IP address. If you click the LinkedIn “Recommend button” and are logged into your LinkedIn account, the provider LinkedIn is able to assign your visit to our website to your user account.
We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or how it is used by LinkedIn.
For more information, see the LinkedIn privacy policy at:
https://www.linkedin.com/legal/privacy-policy
PINTEREST
The “Pin it” button from Pinterest – Pinterest Inc., 635 High Street, Palo Alto, CA, 94301, USA – is used on this website. When you visit this website, the plug-in establishes a direct connection between your browser and the Pinterest server. Pinterest can thus receive the information that you have visited this website with your IP address. If you click the “Pin it” button while you are logged into your Pinterest user account on Pinterest, you can share content on this website in the Pinterest network. This enables Pinterest to assign your visit to these pages to your user account. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or its use by Pinterest. You can change the settings for saving your data here, even in the event that you do not have a Pinterest account: https://help.pinterest.com/en-gb/article/personalization-and-data
For the privacy policy of the Pinterest service, visit the following link: https://policy.pinterest.com/en-gb/privacy-policy
FACEBOOK
A button from the social network Facebook, belongs to the Meta-Group, recognizable by the Facebook logo, is integrated on our website – Facebook Inc., 1 Hacker Way, Menlo Park, California 94025, USA. If you click on the Facebook logo on our website, a direct connection is established between your browser and the Facebook server via the plug-in. Facebook receives the information that you have visited our website with your IP address. If you click the Facebook “Like” button while you are logged into your Facebook account, you can link the content of our pages to your Facebook profile. This enables Facebook to assign your visit to our website to your user account. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or its use by Facebook. If you do not want Facebook to be able to assign your visit to our website to your Facebook user account, please log out of your Facebook user account.
You can find more information on this in Facebook’s data protection declaration at
https://www.facebook.com/policy.php
INSTAGRAM
Functions of the Instagram services, network which belongs to the Meta-Group are integrated on our website – Instagram Inc., 1601 Willow Road, Menlo Park, CA, 94025, USA. If you are logged into your Instagram account, you can link the contents of our pages to your Instagram profile by clicking the Instagram button. This enables Instagram to assign your visit to our website to your user account. We would like to point out that, as the provider of the website, we have no knowledge of the content of the data transmitted or its use by Instagram.
You can find more information on this in Instagram’s privacy policy: https://help.instagram.com/519522125107875
YOUTUBE
This website contains at least one plug-in from YouTube, belonging to – Google Inc., based in San Bruno / California, USA -. As soon as you connect to a YouTube plug-in on our website, contact is made with the YouTube servers. In doing so, the YouTube server is informed which specific page of our website you have visited. If you are also logged into your YouTube account, you would enable YouTube to assign your surfing behavior directly to your personal profile. You can prevent this possibility of assignment if you log out of your account beforehand.
Further information on the collection and use of your data by YouTube can be found in the information on data protection there at https://policies.google.com/privacy?hl=en&gl=en
Newsletter
If you would like to receive the newsletter offered on our website, we need an e-mail address from you as well as the information that allows us to verify that you are the owner of the provided e-mail address and that you agree to receive the newsletter.
We use the so-called Double Opt-In procedure to ensure that the newsletter is sent by consent. In the course of this, the potential recipient can be added to a mailing list. The user then receives an e-mail to confirm the registration in a legally secure manner. The address will only be actively included in the mailing list if the confirmation is given.
We work with the Acymailing technologies to send newsletters. Acymailing is a service provider that enables the sending of personalized emails or newsletters. Personal data transmitted in the context of sending the newsletter will not be collected and / or saved by Acymailing. The data is stored securely on our website and is not accessible to third parties, not even for Acymailing.
Acymailing is a French, certified provider, which was selected according to the requirements of the European General Data Protection Regulation (GDPR).
You can revoke your consent to the storage of the data, the e-mail address and their use for sending the newsletter at any time, for example via the “unsubscribe” link in the newsletter.
Secure Socket Layer Encryption
This site uses SSL encryption (Secure Socket Layer) for security reasons and to protect the transmission of confidential content that you send to us as the site operator. You can recognize an encrypted connection by the fact that the address line of the browser changes from “http: //” to “https: //” and by the lock symbol in your browser line.
If SSL encryption is activated, third parties cannot read the data you transmit to us.
Your rights and contact options
In accordance with data protection laws, you have the following rights:
1/ Request access to your personal data. According to Article 15 GDPR, you have the right to request information about your personal data processed by us to the extent specified there.
2/ Request correction of the personal data we hold about you. According to Article 16 GDPR, you have the right to immediately request the correction of incorrect or the completion of your personal data stored by us.
3/ Request the deletion of your personal data. According to Article 17 GDPR, you have the right to request the deletion of your personal data stored by us, unless further processing
– to exercise the right to freedom of expression and information;
– to fulfill a legal obligation;
– for reasons of public interest or
– is necessary for the establishment, exercise or defense of legal claims.
4/ Request the restriction of the processing of your personal data. According to Article 18 GDPR, you have the right to request that the processing of your personal data be restricted, insofar as
– you dispute the accuracy of the data;
– the processing is unlawful, but you refuse to delete it;
– we no longer need the data, but you need them to assert, exercise or defend legal claims or
– you have lodged an objection to the processing in accordance with Article 21 GDPR.
5/ Request the transfer of your personal data. According to Article 20 GDPR, you have the right to receive your personal data that you have provided to us in a structured, common and machine-readable format or to request that it be transmitted to another person responsible.
6/ Submit a complaint to a supervisory authority. According to Article 77 GDPR, you have the right to complain to a supervisory authority (e.g. CNIL). As a rule, you can contact the supervisory authority “Commission Nationale de l’Informatique et des Libertés” (CNIL), 3 place de Fontenoy, TSA 80715 75334 PARIS cedex 07 – by tel .: +33 1 53 73 22 22 or more information can be found at www.cnil.fr.
If you have any questions about the collection, processing or use of your personal data, information, correction, restriction or deletion of data as well as revocation of granted consent or objection to a specific use of data, please contact us directly by email: contact@parsens.fr or via our contact form.
Changes to our privacy policy
The data protection measures are always subject to technical updates. For this reason, we ask you to inform yourself about our data protection measures at regular intervals by consulting our privacy policy declaration.
Any changes we may make to our privacy policy in the future will be posted on this page. Please consult this page regularly to be informed about updates or changes to our privacy policy. The date this Privacy Policy was last updated is shown below.
Objection to advertising emails
We hereby object to the use of the contact data published in the context of the imprint obligation for sending unsolicited advertising and information materials. The operators of the pages expressly reserve the right to take legal action in the event of unsolicited sending of advertising information, such as spam e-mails.
Contact
If you have any questions, comments or inquiries about this privacy policy, you can contact us at the following email address: contact@parsens.fr or by post to:
Parsens
41 Rue de l’Hôtel des Postes
F-06000 Nice
France
Last update – December 2021